FAQ

Yes but we suggest that you keep it in the fridge at work.
We believe that fresh meat has the best flavour and texture. That said, if you must freeze your meat, leave it in its packaging, or portion and wrap individual steak in Zip Lock bags and store it in your freezer at -18 C.
Your order from Argyle Black is packaged in vacuum-sealed material so it can be transported safely. Kept in this packaging, the meat will stay fresh in your refrigerator (0-4 C) for up to days.

Your order from Argyle Black is packaged in vacuum-sealed material so it
can be transported safely. The temperature in your freezer should be -18 C or below. Kept in
this packaging and in this temperature range, beef will keep for 6 – 8 months. Lamb and veal
should be used within 3 to 6 months. Pork should be used within 2 to 3 months.

For best results you should defrost the meat slowly in your refrigerator overnight in original vacuum packaging. Large pieces may take 48 hours to defrost fully. You can also defrost in the slightly warmer vegetable compartment of your fridge (if you have one).

As long as the meat is still cool to the touch, it is safe to consume,
even if the meat’s packaging has broken.

Our products are packed to withstand up to 8 hours of unrefrigerated
shipping. Occasionally, a package might be delayed due to traffic problems, etc. If your package
arrives within 8 hours of shipping the meat should be fine to consume. If it is cool to the
touch when it arrives it is safe to eat.

Yes, brown coloration is normal on vacuum-sealed meat which it has not
been exposed to any oxygen during transit. Within 10 to 15 minutes of opening the vacuum-sealed
packaging, the meat will “bloom,” turning red as it is exposed to the oxygen in the air.

Yes, vacuum packed meat has a musky odor when first opened. As long as your meat is cool to the touch when it arrives, it is safe to eat.
Let us know; we will let you know what your options are for resolving the problem. You can call us on TEL: or E-mail: Alternatively you can check your tracking number with the shipper directly here
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